We normally ship to the UK only, including N. Ireland and the Channel Islands and all off-shore UK Islands. If the listing specifically states that we ship to other destinations, then only that listing is available for non-UK Shipping and no other listing.
We aim to process and dispatch all orders placed Monday - Friday before 12pm on the same day. Orders placed after 12pm on Friday and orders places on the weekend and on Bank Holidays will be dispatched the following working day.
All our items are sent via Royal Mail or via courier unless stated otherwise on the listing. This is how we have built our reputation of delivering items before the estimated delivery date (but sometimes items do get delayed by Royal Mail and this is beyond our control). Although we ship very fast, we do not guarantee a specific date or day for delivery as that is in the hand of the Royal Mail or the delivery company used.
Most of our parcels are normally delivered between 1-5 working days but Royal Mail say it can take up to 14 working days to be delivered. If you have not received your item after 10 working days, please contact us (please note weekends are not considered working days).
NOTE: Lost items can only be claimed from the Royal Mail after 14 working days, which then we will act accordingly. If you contact us before the 14-day period, we may ask you to wait until the then before we act.
We offer free 3-5 day delivery to a UK postcode on all our items. Next Day delivery and royal mail first class can be arranged for an additional cost and must be paid for at the time of purchase (please choose the appropriate option). Cut off time for Next Day delivery is 12pm.